At KONTACT (“we”, “our” and “us”), your privacy and confidentiality are our priority. We have created this Privacy Policy to cover:
1. The data transmission (messages, photos, files, videos and recordings) you enter and share on the various mobile or web services or mobile or web software owned, controlled or offered by KONTACT and our websites (the “Services”);
2. How your privacy and confidentiality are protected; and
3. Some of the features we have built into the Services to protect your privacy.
This Privacy Policy is incorporated into and is subject to our Terms of Service. Your use of the Services indicates your consent to this Privacy Policy and our Terms of Service. If you do not want to be bound by these agreements, you may not use our Services.
We work very hard to preserve your privacy and security, and it is our duty and professional obligation to be as transparent as possible in explaining how your data is protected. Please contact us if you have any questions at tech@kontact.tech.
WE DO NOT COLLECT INFORMATION FROM YOU
Confidentiality of your personal information
We do not require any ID documentation from you to create a KONTACT account. Should payments be made by credit card, your credit card information, if you choose to enter it, is held by the payment solution third-party provider and not by KONTACT.
Information saved on your device
We do not have access to any of your data or contacts, and we do not preserve or maintain copies of any content sent by you to another user, including messages, photographs, or videos.
When accessing the Services, all the information you are entering, including your username, are saved on your device and not on our KONTACT Clouds. You are the only one with access to your information. You can securely share or delete information at any time. Deleted messages cannot be recovered.
We have no ability to view, monitor, access or decrypt messages sent between KONTACT users.
ALL INFORMATION IS ENCRYPTED
Our KONTACT App, OS, SIM, and device enables you to communicate through a secured and encrypted channel with the assurance that confidential information is transferred (whether it be messages, files, photos, recordings) securely and protected from any malicious attacks or espionage. If you have any question about our encryption system, please contact tech@kontact.tech.
INFORMATION SHARED
ENCRYPTED PERSONAL INFORMATION
All the information entered to create an account is present on your device only, and in encrypted mode. You are the only one to have the key to decrypt the data. We do not have access to this data and do not possess the key to decrypt it.
Encrypted communication
All the data on the Services are transferred in a secured and encrypted channel that you are the only one to have the key to decrypt. KONTACT, or anybody else than you, cannot have access to your data.
Each message sent to another user, is transferred with a temporary and unique key allowing the data contained in the message to be decrypted by the selected recipient. Only this recipient has access to the key and is able to read the data contained in the sent message.
All messages are stored in encrypted form on your device. You choose your own retention policy for your messages by choosing how long a message is viewable before it is deleted (via the self-destruct time for sent messages and manual deletion for your device). Deleted messages cannot be recovered.
Among other features, the KONTACT App allows you to send and receive end-to-end encrypted secure messages, encrypt pictures, encrypted voice notes, encrypted notes, make encrypted voice calls, and participate in group conversations.
We have no ability to view, monitor, access, or decrypt messages sent between KONTACT users.
SAFETY & SECURITY FEATURES IN SECURE APP
We have built safety features into the Services including giving you the ability to:
- Block users; and
- Ignore new chats from people you don’t know.
When you enter your login authentication on KONTACT, we encrypt the transmission of that data between the app and the KONTACT Clouds. We provide physical, electronic, and procedural safeguards to protect data communication and transmission. You are also responsible for helping to protect the security of your data and having a strong password that you’ve not used in other places is important.
WHEN THIS POLICY APPLIES
This Privacy Policy applies to all the Services offered by KONTACT, its parent company, subsidiaries and affiliates (the “KONTACT GROUP“).
CHANGES AND UPDATES TO THIS PRIVACY POLICY
We may change this Privacy Policy periodically and this will be reflected by the “Last Updated” date above. As well, we may notify you of changes to this policy through the Services. Please revisit this page to stay aware of any changes. Your continued use of the Services constitutes your agreement to this Privacy Policy and any amendments.
PRIVACY QUESTIONS
If you have any questions, comments, complaints or suggestions, please contact our legal & compliance team at legal@kontact.tech.